FAQs

Please reach us at fly@jetroyale.com if you cannot find an answer to your question.

  • Booking is simple:

    1. Request a quote online or call our 24/7 team.

    2. We’ll send tailored aircraft options and pricing.

    3. Choose your preferred jet and itinerary.

    4. Sign the charter agreement and complete payment process.

    Your personal flight concierge handles everything from there.

  • We can often arrange flights within 2–4 hours, depending on aircraft availability and location. For urgent or last-minute travel, our 24/7 charter team specializes in rapid response bookings.

  • Yes, we can provide access to empty-leg flights — one-way flights available at significantly reduced rates. These depend on operator schedules and routes, but they can offer excellent value for flexible travelers.

  • Depending on the aircraft, amenities may include:

    • Wi-Fi and entertainment systems

    • Premium catering and alcoholic beverages

    • Private enclosed lavatories

    • Flight attendants (on midsize and larger jets)

    We tailor the experience to your preferences — just let us know what you’d like.

  • Yes! Most private jets are pet-friendly, and we can accommodate special items such as golf clubs, skis, or musical instruments. Simply let us know in advance so we can arrange the right aircraft.

  • Yes — we arrange domestic and international charters. Our operations team assists with customs, overflight permits, and ground transportation to ensure a seamless global travel experience.

  • Private jets can use over 5,000 airports in the U.S. alone — far more than commercial airlines. This allows you to fly closer to your destination, save hours of travel time, and avoid crowded terminals.

  • The maximum number of passengers allowed on our aircraft varies depending on the model. Please contact us for more information.

  • Absolutely. All aircraft and operators we work with meet or exceed FAA Part 135 safety standards. Many are also audited by third-party safety organizations such as ARGUS, Wyvern, and IS-BAO. We only partner with operators and pilots who have proven track records of safety and professionalism.

  • We accept payment via credit cards and wire transfers.

  • Yes, though policies vary depending on the operator and notice given. We’ll always clarify cancellation terms upfront and work to accommodate any schedule changes whenever possible.